Shipping Information
We offer free shipping for delivery addresses located within 12km of Sydney CBD
During checkout select a date and time for delivery. Please select the date and time for your delivery. Prior to delivery, we may contact you via a phone call or sms text message to confirm the delivery.
All deliveries will be left at the door at the date and time selected. Should this not be permissible please reach out immediately after your order, and we can organise alternative delivery options.
If you need to update your delivery date or time, please contact us at [email protected]
If you are unable to checkout due to your delivery address being located outside of the geofenced 12km zone, please feel free to contact us directly at [email protected] with your details and I'll do my best efforts to accommodate your order.
This 12km restriction is due to our current delivery method via motorbike, ensuring that our driver safety is key when making deliveries.
If this is your second order on One Green Earth, we request that you have the previous order and/or bottles available for collection, outside your front door, or closest available entrance so that they can be reused for future orders. This also applies to tags, so that they can be reused for future orders as well.
Payment Information
We use Stripe as our payment processor.
Any payment method at checkout is processed via Stripe.
We accept, Visa, Mastercard, American Express, JCB, Afterpay.
You can also pay via Apple and Google Pay.
If you have any issues, please contact us via [email protected]